Betting and casino play stay entertainment only when the stakes match money you can lose without consequence. The statistical edge always sits with the operator over time. This page lists the controls you can switch on and the signs that usually mean it is time to pause.
Minimum age
Registration and play are limited to people aged 18 and above. If an account holder is found to have hidden their real age, the account is shut, placed bets are cancelled, winnings are withheld, and only the deposited principal is returned. Age documents can be requested at any point.
Warning signs to watch for
The list below covers common patterns. Recognising two or three at once is a signal worth acting on.
- Chasing a loss with a bigger deposit than planned.
- Spending money set aside for bills or rent.
- Concealing the amount of time or money spent playing.
- Feeling irritable or on edge between sessions.
- Letting play cut into sleep or work hours.
- Taking on debt to keep playing.
Available controls
Support activates every option listed here on request. A stricter setting applies immediately; loosening one only takes effect once its cooldown period has passed.
| Control | Effect |
|---|---|
| Deposit cap. | Sets a daily, weekly or monthly ceiling on money added. |
| Loss cap. | Sets a ceiling on net losses over a chosen period. |
| Bet cap. | Sets a ceiling on the stake placed per single bet. |
| Timed session. | Ends the session automatically when the clock runs out. |
| Cooling-off period. | Suspends the account for anywhere from one day to thirty. |
| Self-exclusion. | Blocks every login for a fixed ninety-day term. |
How self-exclusion works
A self-exclusion request is confirmed through the email on file, and once confirmed, login is blocked for ninety days with no early reversal. When the term expires, submitting a fresh request is possible, but only after a further thirty-day gap from the previous one.
Keeping the account away from minors
An account holder is responsible for stopping a minor in the household from accessing it. Avoid leaving a browser signed in on a device others use, and skip saved passwords on any shared computer. Device-level parental filters are a reliable extra layer at home.
Getting outside support
When play feels hard to control, the cooling-off period or self-exclusion tool acts fastest; a message to support is enough to trigger either one, and no explanation is required. National gambling-helplines are a free, confidential option alongside these tools.
An account belonging to someone else cannot be closed on a third party's request; concerns about another person's play should instead be reported to the support team. Every limit and exclusion record is stored per the Privacy Policy, and account-closure rules in general sit on the Terms and Conditions page.